Welcome to i-deasinfinite - where development meets deployment

Our Services

Information technology is an essential part of all businesses. IT infrastructure availability, reliability and performance are therefore, fundamental to business success. Not only is the right IT infrastructure important but also its efficient management. IT must also count towards your fiscal probity. The challenges are manifold :

You have to right-locate the IT infrastructure management.
The infrastructure management services have to meet your desired availability, reliability and security standards.
You have to derive the optimal performance from your IT infrastructure.
The team has to have the right infrastructure domain skills and the attitude to serve.

Why i-deasinfinite?

i-deasinfinite-IMS can help you manage your complex IT infrastructure by providing the right skills and processes to reliably deliver availability and performance of your secure infrastructure. We offer you a very flexible model to help you manage offshore as much of your IT infrastructure management services as you desire. We will customize the offering that makes the best sense to you. We also provide IaaS (infrastructure-as-a-service)

Our approach starts with an understanding of your requirement and portfolio analysis. We then study the inter-operability of your processes and i-deasinfinite-IMS processes, and constantly strive to improve efficiency and productivity, increase customer satisfaction and bring cost benefits to you.

Services Provided by i-deasinfinite

Facility Management :

Promote efficient and collaborative environment to meet and fulfill the key objectives and mission of an organization with our facility management services. Facility management is the integrated management of multiple and interdisciplinary technologies, personnel, systems and processes..

Server and Storage Management :

Maximize the performance of your data storage resources by data center management, and monitor your server and apps running on the server.

Networking and Communication :

Network management involves Network administration, operation, maintenance and provisioning. Monitor your network performance with network management tools.

Datacenter Management :

Manage multiple vendors and associated equipment, manage data, maintain SLAs, monitor change and deploy new services and applications.

IT Service Desk :

The service desk is the single point of contact (SPOC) between the service provider (IT) and users for day-to-day activities. It is designed to provide the user with a single place to go for all their IT needs and plays a pivotal role in facilitating the smooth functioning of business processes.

Annual Maintenance Services :

An annual maintenance contract (AMC) is an agreement with a service provider for repair and maintenance of property used by your company. Quality output from any machine depends on the machine's long-term repeat performance. Machine maintenance is the key to this quality performance. You want the best personnel with the most expertise and experience to ensure a machine is working as it should.

We offer two types of Annual Maintenance Services (EUD, Server & Storage Services) :

Non-Comprehensive Annual Maintenance Contract :

A non-comprehensive service contract covers only those services where you only charge the work you have employed at your location to maintain M/Cs. Any other expenses that arise during the maintenance process are borne by the company. In a Non-Comprehensive AMC, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this and a consultant will advise on hardware bread down. In Non-Comprehensive AMC, only maintenance without hardware parts warranty.

Comprehensive Annual Maintenance Contract :

In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care of by the service provider. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency. CAMC includes maintenance with hardware parts warranty.

Advantages of AMC

• Cost Effective • Certified Engineers • 24 x 7 Services • On – Site Repair & Maintenance Assured response time • Service call tracking system • Online Support • Technical Support • Support for wide variety of Hardware & Software • Keep your hardware and software in top condition with prompt and expert backed SLAs. We also Provide B2B Warranty Extensions and AMC from Principal OEMs.

Information Security Services :

Strengthen defense, mitigate new risks to maintain business continuity and reputation with IT security audit and vulnerability services.

Information Risk Management
Cyber Security Governance and Compliance
Business Continuity Management
IT Governance
Managed Security & Assessments
Conduct Audits and Provide compliance readiness advisory in ISO 27001, ISO 22301, ISO 38500, ISO 13485, PCI-DSS, COBIT 2019, SOC2, SSAE 18 and country specific frameworks such as SAMA, NESA, ISR, RBI frameworks
Training Awareness

Data Loss Prevention :

Disasters are unpredictable and sometimes unavoidable, but data loss and downtime don't have to be. i-deasinfinite gives you the ability to quickly and efficiently protect data and applications essential for business continuity. Protect virtualized applications with integrated backup and disaster recovery with our data recovery services.

i-deasinfinite-IMS right-sizes the team with the right skills and experience to bring to you the best support services to your mission critical IT infrastructure.

Backup Solution :

Enterprises today are embracing digital transformation at a rapid pace. Speedy operations and optimum functionality are some of the crucial targets set by them. It's right here that mobility and data backup emerge as the key factors in enterprise development. At i-deasinfinite, we have a crystal clear understanding of our clients' needs. Our team of data backup experts are completely aware of the requisites, productivity goals, and digital requirements of your company. Whether you are operating on hybrid cloud solutions or on-premise data, our data backup experts will find exclusive opportunities to strengthen your business infrastructure. Data analytics is a crucial part of running an enterprise and we will make sure you don't lose any of the important data sets.

Website Designing & Development :

Today most of the companies require global presence and in the event of changing technologies the need for fast information transfer is required. Website helps you to do this. Our team of developers & designers provide you with the right aptitude that is how to look and feel better on the net in a competitive global market. Our Thoughtful, intelligent strategy drives our creativity. we always approach our client assignments with the same thoroughness and attention to detail and provide them best solution accordingly.

Our services at a glance

Comprehensive solutions along with targeted approaches are the prime highlights of our services. When it comes to offering data backup solutions, here's what we can offer to clients:

Enterprise data recovery and backup : Sudden incidents, accidental occurrences, and natural calamities can lead to data loss. It is highly imperative to recover these lost data sets as they prove to be valuable resources for an enterprise. At i-deasinfinite, we have a dedicated team working day-and-night to ensure fast.

Laptop and desktop backup : Mobile teams working in different locations require uninhibited access to enterprise data. If you have a strong and dynamic mobile workforce working across locations, chances of data loss will be prevalent. With exclusive and well-devised solutions for desktop and laptop data backup, we can come up with the perfect support.

Mail archival : Archiving enterprise mails is a significant thing to do. With a strong in-house team and access to state-of-the-art technical resources, team i-deasinfinite can come up with professional services.

Business continuity : Generating smooth data flow across enterprise departments will accelerate processes to a great extent. We strive to ensure business continuity by delivering undisruptive data backup solutions.